There is a 30-day return policy for GiftSetBox.com. If you are dissatisfied with your purchase, please contact us before 30 days have passed so we can arrange a return and refund.
We have a no-questions-asked refund policy for our loyal clients. Yes, but you have to abide by a few key principles of returns.
Necessary Requirements
The item must only be in the same condition as when it was first purchased. It cannot be worn, utilized, or modified in any way. You must return it along with:
- Tags on the original packaging
- Voucher
- Further evidence of purchase
The Best Way To Make A Return
Our customer support team can help you raise a ticket and contact us. They will offer you further help based on the type of return.
Damages
Please let us know if you’re unhappy with the product as soon as you receive it. If the product is damaged, has a problem, or you received the wrong goods, kindly get in touch with us immediately away.
We’ll check it out straight away and take all necessary steps to make it right.
Returns
Returning the item(s) you already own and then making a new purchase for the desired item after the return has been accepted is the simplest way to ensure that you receive what you want.
Exclusions
Certain purchases, such as customized goods and made-to-order personal care items, cannot be returned (such as beauty products).
Volatile liquids, gases, and hazardous materials cannot be returned to us. If you have inquiries or concerns regarding a particular item, kindly get in touch with us.
Gift cards and anything that are discounted or on sale are regrettably not returnable.
Compensation
We’ll inform you immediately if your refund was accepted when we’ve received and reviewed your return. If it is accepted, a refund will be issued to your original method of payment promptly.
Please be advised that your bank or credit card provider may need more time to process and deposit the refund.